Accessibility Statement
Last updated: October 25, 2026 · Go1000.ai (Online Commerce Hub, LLC)
Go1000.ai wants everyone to be able to use our websites, the websites we build for businesses, their client portals and Admin, including people who use screen readers, keyboards, magnification, captions or voice control.
1. Our Standard
We design and test to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
2. What We've Done
- Text and buttons meet AA color contrast in light and dark themes.
- Every page works with a keyboard, with visible focus and a "skip to content" link.
- Forms have labels and say plainly what is missing and how to fix it.
- Pages work at 390 pixels wide and when zoomed to 200%.
- Animations respect the "reduce motion" setting.
- English and Spanish versions of public pages, and the AI assistants answer in both.
- The AI phone receptionist lets callers reach a business by voice, and callers can ask for a message or callback.
3. Known Limits
- PDF reports are produced by each business's own report software and may not be fully tagged; a business can provide another format on request.
- The payment page is hosted by Stripe, which maintains its own accessibility program.
- Maps have a text list of the same places beside them.
- Content that businesses add themselves (photos, posts, documents) depends on them; we prompt for image descriptions.
4. Get Help or Report a Problem
If something is hard to use, tell us through the request form or contact us, or call (321) 485-7779. Telecommunications relay users can dial 711. We aim to reply within 2 business days and to fix problems or provide the information another way as soon as possible.
5. Review
We review this statement and test our pages at least once a year and after major changes. Last reviewed October 25, 2026.