Acceptable Use Policy

1. Follow the Law and Your Profession's Rules

• Don't use Go1000.ai for anything illegal, or to help someone else break the law.
• Follow the licensing, advertising and conduct rules of your profession and state. Show your license designation exactly as required. Don't claim credentials, memberships or results you don't have.
• Appraisers: don't use Go1000.ai to promise, suggest or negotiate a value or outcome before an assignment, to let a fee depend on a value or result, or to pressure or reward anyone for a value. Don't offer services outside your license or competency.
• Don't discriminate unlawfully, including under fair housing and fair lending laws, in your wording, prices, service area or who you serve.

2. Content

Don't publish, send or store content that:

• is false, misleading or deceptive (including fake reviews, testimonials or endorsements, and undisclosed paid endorsements);
• infringes someone's copyright, trademark, privacy or publicity rights (use only photos and text you have the right to use);
• is hateful, harassing, threatening, violent, sexually explicit, or exploits minors;
• promotes illegal drugs, weapons sales, gambling, or other regulated products you aren't licensed to sell;
• contains malware, phishing, or links meant to deceive;
• includes someone's sensitive personal information (Social Security, bank or card numbers, health information) where it isn't needed.

3. Texts, Calls and Email

• Text or call only people who gave you the consent the law requires, for the purpose they agreed to. Never text bought, rented, scraped or shared lists, and never use the Leads tools to text offices: reach them by visit, phone or email.
• Send marketing or promotional texts only to people who gave separate written consent for them, and only during allowed hours (Go1000.ai holds texts outside quiet hours).
• Don't hide or change the STOP and HELP handling, the sender's identity, or the AI and recording disclosures.
• Carriers do not allow texts about sex, hate, alcohol, firearms, tobacco, cannabis or other illegal substances ("SHAFT" content), debt relief, or high-risk financial offers. Don't send them.
• Don't spoof caller ID or use numbers you aren't authorized to use. Follow the do-not-call rules and honor opt-outs right away.
• Email must follow the CAN-SPAM Act: a truthful sender and subject, your postal address, and a working unsubscribe that you honor.

4. AI Features

• Don't make the AI pretend to be a human, or remove the statement that it is an AI assistant.
• Don't use AI to create deceptive images, audio or video of real people, or to impersonate anyone.
• Don't use AI output as professional advice to your clients without your own review. The AI does not give values, legal, tax or medical advice; don't try to make it.
• Don't try to extract another customer's data, our instructions or our providers' systems through the AI ("prompt injection").

5. Security and Fair Use

• Don't access accounts, data or systems you aren't authorized to, or probe, scan or test the service's security without our written permission. If you find a vulnerability, report it to us privately; we won't pursue good-faith research reported this way.
• Don't overload the service, send automated traffic beyond normal use, scrape it, or get around usage limits or billing.
• Don't share sign-ins between people, resell access, or use Go1000.ai to build a competing product.

6. What Happens If This Policy Is Broken

We may remove content, pause texting or calling, suspend features or accounts, or end service, depending on the seriousness of the problem, as described in the Terms. When we can, we warn you first and give you a chance to fix it. We may report illegal activity to the authorities and cooperate with carriers and platforms investigating complaints.

To report a violation, use the request form.