Privacy Policy

Last Updated: January 26, 2026

Online Commerce Hub, LLC DBA Go1000.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website go1000.ai and use our AI-powered business automation services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information
  • Subscribe to our services or newsletter
  • Communicate with us via phone, email, or chat (including our AI voice agent Nova)
  • Schedule appointments or consultations
  • Purchase our products or services

This information may include:

  • Name, email address, phone number
  • Business name and industry
  • Billing and payment information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Cookies and similar tracking technologies

AI Voice and Chat Interactions

When you interact with Nova, our AI voice agent, or our chat widget, we may record and store:

  • Voice recordings of phone conversations
  • Chat transcripts and messages
  • Information you provide during these interactions

These recordings help us improve our services and ensure quality. By calling our phone number or using our chat, you consent to this recording.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our website
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
  • Business Partners: When necessary to provide our services to you
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Third-Party Services

Our website and services may integrate with third-party platforms including:

  • GoHighLevel/LeadConnector (CRM and communication platform)
  • Payment processors
  • Analytics providers

These third parties have their own privacy policies, and we encourage you to review them.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Deliver targeted advertisements
  • Analyze website traffic

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Company: Online Commerce Hub, LLC DBA Go1000.ai
  • Phone: (321) 485-7779
  • Website: go1000.ai